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Citizen Journalists :: The Times Chimes In

16 July 2005 4 views 5 Comments

Michael Tippett points to an article (guest commentary, actually) in The Times (UK) about citizen journalism.

Michael calls it:

A very poorly thought through analysis of citizen reportage. I’ll have comments in this week’s insider review but in the meantime feel free to count the fallacies.

I like Michael. Don’t really know him, but I’ve read his posts and watched his portal of citizen journalists develop. My respect for what he is accomplishing is high. The idea is innovative and Michael, along with his cadre of volunteers and staff, are helping change the online collaborative world. They are challenging ‘mainstream media’ (MSM).

That said, I am still not sold on ‘citizen journalism’ – but, maybe I just don’t ‘get it’ from the converted point of view. This whole discussion has many variables and factors. I’m just addressing a few here.

The guest column he refers to is rather short. The author, James Harkin, is not identified, except by name. Perhaps it is this James Harkin who “is a consultant forecaster at the Social Issues Research Centre. He holds a degree in law from King’s College London and an M. Phil. degree in politics from Oxford University. Between 1996 and 1999 he taught politics at Oxford University, where he researched ideas of risk within contemporary society.”

Michael, I agree that Harkins’ viewpoint in The Times may be myopic – and even a bit paranoid. That viewpoint could fulfill/mirror some fears we may suspect the MSM has toward citizen journalism. Harkins’ commentary is brief, however. I’d like to see his full views. I also look forward to Michael’s commentary on the piece.

In this discussion, I hope we do not lose sight of certain fair and valid concerns. One is that a citizen journalist may bring personal, even passionate, twists to any story they report and there are no checks and balances to catch these the way we have them in newsrooms. Is there really a need for more ‘tell me what I want to hear’ journalism? Doesn’t Fox do enough, for example?

This agenda setting function won’t happen in all instances, but – without editors, without detached viewpoints – the ability to tell the difference (sort out the ‘agendas’) is left up to skepticism by each and every reader of citizen journalism.

Now, some of you will say that this happens with MSM, too. OK, I agree. But, MSM offers checks and balances that some/many/all (?) citizen journalism efforts do not provide. Skepticism is still required even when reading MSM, too.

Have some MSM reporters and editors failed us? Yes. Do some of those reporters have agendas? Yes, some do. But, I believe the quandry will happen more often with citizen journalism than in MSM. Further, the relationships between Michael and his contributors can in no way be described as the same of those that share a newsroom. Can they? The geographical separation, relative anonymity, and more seem to pose very real obstacles to credibility.

One example. In NowPublic recently, I noted that “bubbles” was one of “These people (that had) just changed the news”. “bubbles” has been “reporting from All locations since February, 2005″, says the site.

The goofy nickname aside, what do we ‘really’ know about ‘bubbles’? Other ‘citizen journalists’ that have changed the news include Vancouver’s Petunia and Boston’s FengWei. Who are they? Why in the world would I believe one word they write?

My hope is, and I pray Michael agrees, that trust in an outlet like The Times is higher than in the reports of citizen journalists. It may be changing, but we have a long way to go if we are ever going to reach that level of trust. Editors give me the reason to trust more in their (MSM) content than NowPublic’s – or any other citizen journalism effort. How much oversight does NowPublic have on the content being posted by their participants? How often do these editorial efforts occur at NowPublic?

MSM is trying to monetize and incorporate new media opportunities/practices. Even our local paper is staring to recruit bloggers. There are problems in that scenario, too.

Still, unless I truly feel I know the writer/author, I don’t know that I will ever trust any blog, site or citizen journalist as much as I trust The Times or The New York Times – even the Opelika-Auburn News. And, the main reason for that trust is – the editors and the (more often than not) dispassionate approach of their reporters. There are agendas everywhere. I believe there are fewer – with regard to slanting the news, especially – in MSM than there are in citizen journalism. Just MHO.

We will have incidences of other ‘problems’ with citizen journalism, too. The Flickr posted photos we saw during the London bombings? Any chance some of those were altered? If not in this news event, what about future events? Anyone honestly believe we won’t see those types of things happening in ‘citizen journalism’? Anyone believe that everything written in OhMyNews, WikiNews, Wikipedia, OurMedia and Bayosphere is completely trustworthy, error free and legitimate un-biased news? (Ooops! Forgot to list IndyMedia, too.)

I look forward to Michael’s post critiquing The Times’ commentary. Perhaps I’ll learn more about just what a citizen journalist really is. We have a long way to go before that is defined sufficiently for everyone’s comfort level.

By the way, this report was filed ‘live from the field’ in Gulf Shores, Alabama. Not much hurricane damage here. Well, plenty left over from Ivan, but not Dennis. Our hearts go out to Pensacola and the other affected areas from this most recent storm.

5 Comments »

  • Henrik Harsbo DENMARK Windows XP Internet Explorer 6.0 said:

    You ask: “Anyone believe that everything written in OhMyNews, WikiNews, Wikipedia, OurMedia and Bayosphere is completely trustworthy, error free and legitimate un-biased news?”

    My answer: Nope. But I don’t believe that everything written in MSM is completely trustworthy, error free and legitimate un-biased news either.

    In fact history has shown us that even reputable MSM-organizations make big blunders and fabricate news stories.

    When judging whether a news story is credible or not you have to look at how accurate, fair and open the reporter is in his or her account.

    That – and not the name of the reporter or the news outlet – is what determines the degree of credibility.

  • Robert UNITED STATES Windows XP Mozilla Firefox 1.0.4 (author) said:

    I agree with you, Henrik. The need to look deeper in anything we read is a required practice.

    My thoughts about the acceptance and adoption of ‘citizen journalism’ by MSM audiences that trust them as I described is going to be a long road, I believe.

    I do have faith in long established media outlets like the New York Times and the Wall Street Journal, for example. It will be a long time (if ever) before I put the same trust in ‘citizen journalism’ as I do in those publications.

    I don’t trust MSM blindly. I just trust it more than online, in general, like blogs and the new citizen journalism. My trust in all those sources/channels is limited and assigned on a case-by-case basis.

    Now, there are some reporters that I do trust based upon a long history of reading / seeing / hearing them. That trust is based upon a long history of their work and proven trustworthiness. I can see that happening with some / many citizen journalists, too.

    Enjoyed reading your post Slow Down WikiNews, too.

    I’d like to see more ‘original’ reporting to help these citizen journalism efforts gain credibility. It will take time. Some will have success, some will fall by the wayside. WikiNews probably has a better chance than most given the involvement/loyalty of those volunteering at WikiPedia.

  • Henrik UNITED STATES Windows XP Mozilla Firefox 1.0.4 (author) said:

    — Yes it is alluring to trust a long time friend like the New York Times or the Wall Street Journal more than some roadside blogger. But my point is this: You always have to evaluate communication on a case-by-case basis – even when the sender is an esteemed media.

    I know that seems like asking a lot of readers who are busy people in a a busy world and who basically just want to find news they can trust. However I don’t think the pressure is on the readers, it’s namely the job of journalists/bloggers to openly show how credible their report is. If they don’t do that readers should simply discard them as a source of news.

    Best regards

    Henrik Harsbo

    (Note: Henrik encountered an error when trying to post. I’m installing a captcha plugin and it is not ready to go. My apologies. So, I am posting his comment which came via email. Thanks, Henrik.)

  • Robert UNITED STATES Windows XP Mozilla Firefox 1.0.4 (author) said:

    How about shared responsibility. Yes, the blogger/journalist certainly has the first responsibility. But, with bloggers not necessarily being trained/educated in the practice – and the informal conversational aspect of blogs – I still think the reader has to be diligent in checking the facts.

    Hey, if the NYTimes (Jason Blair – major mistake), Detroit Free Press (Mitch Albom – less major mistake) and many others can goof up … certainly bloggers can, too.

    I think we are close in agreement on this, Henrik.

    Thanks.

  • Henrik Harsbo DENMARK Windows 2000 Internet Explorer 6.0 said:

    Yup Robert, I don’t see a real disagreement either.

    But I think it’s important to stress this: Readers has virtually no way of estimating the credibility of a given statement other than the text itself. The fact that it says NYT on the frontpage is – as you point out – not always enough. Thus even bloggers will have to learn openly to convey their credibilty if it’s important to them to be perceived that way.