Articles Archive for October 2005
Blog Talk, Citizen Journalism, Communication, ContentCasting, Journalism, Marcom, Marketing, Marketing Communications, Methodology, OpenPR, PODcasting, PR, PR Education, PR Higher Ed, Public Relations, Public Relations Education, Public Relations Higher Education, Research, RSS, Search, Social Responsibility, Survey, Survey Research, Teaching PR, Wiki »
Society for New Communications Research Launches
Blog Talk, Methodology, PR Education, PR Higher Ed, Public Relations Education, Public Relations Higher Education, Research, Survey, Survey Research, Teaching PR »
A survey of Euro PR blogs and a directory of 55 PR academic programs in Europe.
Blog Talk, Blogging topics, Methodology, PR, PR Education, PR Higher Ed, Public Relations, Public Relations Education, Public Relations Higher Education, Research, Survey, Survey Research, Teaching PR »
The one survey that makes the grade is by a Northwestern University Masters student. He got a Masters degree. The PR corporations might read and use his work as a guide for their future efforts. Read on…
Blog Talk, Blogging topics, CRM, Customer Relations, Customer Service, Marcom, Marketing, Marketing Communications, PR, PR Education, Public Relations, Public Relations Education, Publishing »
In “The Right Stuff”, Tom Wolfe uses the phrase “screw the pooch” to describe how test pilots died while testing new aircraft technology. It seems that SixApart is flying by the seat of their pants – or without instruments – while dealing with a major customer service issue. The instruments they are missing? Sound customer service practices. A knowledge of CRM.
