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	<title>Comments on: Grassroots Best Practice or Astroturf Bad Practice?  You Decide</title>
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	<link>http://www.auburnmedia.com/wordpress/2007/01/17/prmarcom-best-practice-or-grassroots-bad-practice-you-decide/</link>
	<description>Public Relations :: Marcom</description>
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		<title>By: John Cass</title>
		<link>http://www.auburnmedia.com/wordpress/2007/01/17/prmarcom-best-practice-or-grassroots-bad-practice-you-decide/comment-page-1/#comment-4026</link>
		<dc:creator>John Cass</dc:creator>
		<pubDate>Tue, 30 Jan 2007 04:01:21 +0000</pubDate>
		<guid isPermaLink="false">http://www.auburnmedia.com/wordpress/2007/01/17/prmarcom-best-practice-or-grassroots-bad-practice-you-decide/#comment-4026</guid>
		<description>I did miss the link, you are way ahead of me!</description>
		<content:encoded><![CDATA[<p>I did miss the link, you are way ahead of me!</p>
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		<title>By: Robert</title>
		<link>http://www.auburnmedia.com/wordpress/2007/01/17/prmarcom-best-practice-or-grassroots-bad-practice-you-decide/comment-page-1/#comment-4009</link>
		<dc:creator>Robert</dc:creator>
		<pubDate>Sat, 27 Jan 2007 04:45:15 +0000</pubDate>
		<guid isPermaLink="false">http://www.auburnmedia.com/wordpress/2007/01/17/prmarcom-best-practice-or-grassroots-bad-practice-you-decide/#comment-4009</guid>
		<description>Hey John.  Yes, I&#039;m familiar with the links.  I&#039;m sure it is easy to miss, but the word &quot;&lt;a href=&quot;http://www.thenewpr.com/wiki/pmwiki.php?pagename=AntiAstroturfing.HomePage&quot; rel=&quot;nofollow&quot;&gt;astroturf&quot;&lt;/a&gt; (above) is linked to the site.  No biggie.  We&#039;ll be using that page in class when we discuss this.  Good links there.</description>
		<content:encoded><![CDATA[<p>Hey John.  Yes, I&#8217;m familiar with the links.  I&#8217;m sure it is easy to miss, but the word &#8220;<a href="http://www.thenewpr.com/wiki/pmwiki.php?pagename=AntiAstroturfing.HomePage" rel="nofollow">astroturf&#8221;</a> (above) is linked to the site.  No biggie.  We&#8217;ll be using that page in class when we discuss this.  Good links there.</p>
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		<title>By: John Cass</title>
		<link>http://www.auburnmedia.com/wordpress/2007/01/17/prmarcom-best-practice-or-grassroots-bad-practice-you-decide/comment-page-1/#comment-4005</link>
		<dc:creator>John Cass</dc:creator>
		<pubDate>Fri, 26 Jan 2007 22:46:57 +0000</pubDate>
		<guid isPermaLink="false">http://www.auburnmedia.com/wordpress/2007/01/17/prmarcom-best-practice-or-grassroots-bad-practice-you-decide/#comment-4005</guid>
		<description>no problem Robert, do you know about the list of astroturfing case studies on the new pr wiki?  That might also be interesting to your students.</description>
		<content:encoded><![CDATA[<p>no problem Robert, do you know about the list of astroturfing case studies on the new pr wiki?  That might also be interesting to your students.</p>
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		<title>By: Robert</title>
		<link>http://www.auburnmedia.com/wordpress/2007/01/17/prmarcom-best-practice-or-grassroots-bad-practice-you-decide/comment-page-1/#comment-3996</link>
		<dc:creator>Robert</dc:creator>
		<pubDate>Thu, 25 Jan 2007 23:18:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.auburnmedia.com/wordpress/2007/01/17/prmarcom-best-practice-or-grassroots-bad-practice-you-decide/#comment-3996</guid>
		<description>Hey John,

Thanks for those examples.  Sorry for the delay in posting it and responding.  For some reason, Akismet and Spam Karma are tagging all &quot;Typepad&quot; URLs as spam.  I don&#039;t understand it.

But, your point is well made.  I think it is astroturfing, too.  We can all try to put lipstick on the farm animal, but it is still a pig or a cow.

Forgive me for the ageist remark, but the fellow I write about above is someone that could be termed &quot;old school&quot; when it comes to PR practice.  I don&#039;t mean that to be a universal characterization of older practitioners, but I think that (in some instances) the old rules are a part of the problem.

Thanks for the comment.  I&#039;ll try to fix the Akismet/Karma plugins, if I can.</description>
		<content:encoded><![CDATA[<p>Hey John,</p>
<p>Thanks for those examples.  Sorry for the delay in posting it and responding.  For some reason, Akismet and Spam Karma are tagging all &#8220;Typepad&#8221; URLs as spam.  I don&#8217;t understand it.</p>
<p>But, your point is well made.  I think it is astroturfing, too.  We can all try to put lipstick on the farm animal, but it is still a pig or a cow.</p>
<p>Forgive me for the ageist remark, but the fellow I write about above is someone that could be termed &#8220;old school&#8221; when it comes to PR practice.  I don&#8217;t mean that to be a universal characterization of older practitioners, but I think that (in some instances) the old rules are a part of the problem.</p>
<p>Thanks for the comment.  I&#8217;ll try to fix the Akismet/Karma plugins, if I can.</p>
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		<title>By: Robert</title>
		<link>http://www.auburnmedia.com/wordpress/2007/01/17/prmarcom-best-practice-or-grassroots-bad-practice-you-decide/comment-page-1/#comment-3989</link>
		<dc:creator>Robert</dc:creator>
		<pubDate>Thu, 25 Jan 2007 18:46:27 +0000</pubDate>
		<guid isPermaLink="false">http://www.auburnmedia.com/wordpress/2007/01/17/prmarcom-best-practice-or-grassroots-bad-practice-you-decide/#comment-3989</guid>
		<description>Hey Lindsey!  Great to hear from you.  I hope all is well and you&#039;re having fun out there in the big &#039;ol world.  Please write and tell me what you&#039;re up to these days.

Your point about word of mouth is spot on.  And, I love grassroots campaigns.  They are the lifeblood of so many nonprofits.

We just need to make sure we follow the rules.  The guy I wrote about up there has his rules.   Responsible practitioners, like you, have theirs.  It will work out over time, I hope.  But, it will take time, and sometimes be quite ugly and messy.

Take care, Lindsey.  Always great to hear from you.</description>
		<content:encoded><![CDATA[<p>Hey Lindsey!  Great to hear from you.  I hope all is well and you&#8217;re having fun out there in the big &#8216;ol world.  Please write and tell me what you&#8217;re up to these days.</p>
<p>Your point about word of mouth is spot on.  And, I love grassroots campaigns.  They are the lifeblood of so many nonprofits.</p>
<p>We just need to make sure we follow the rules.  The guy I wrote about up there has his rules.   Responsible practitioners, like you, have theirs.  It will work out over time, I hope.  But, it will take time, and sometimes be quite ugly and messy.</p>
<p>Take care, Lindsey.  Always great to hear from you.</p>
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		<title>By: Lindsey Steiner</title>
		<link>http://www.auburnmedia.com/wordpress/2007/01/17/prmarcom-best-practice-or-grassroots-bad-practice-you-decide/comment-page-1/#comment-3988</link>
		<dc:creator>Lindsey Steiner</dc:creator>
		<pubDate>Thu, 25 Jan 2007 17:36:47 +0000</pubDate>
		<guid isPermaLink="false">http://www.auburnmedia.com/wordpress/2007/01/17/prmarcom-best-practice-or-grassroots-bad-practice-you-decide/#comment-3988</guid>
		<description>Robert - 

This is a great point and definitely a good topic to teach the students. It is sometimes hard to deferentiate between what is really grassroots and what is not. I think it would be good policy for these people attempting grassroots to make the safe choice and tell the public everything. It is not worth trying these simple methods and having them back fire in a big way.

I think grassroots is a great way to get things to an audience, but let&#039;s remember what happens either way - &lt;strong&gt;When someone is happy with a product or service they tell a few people, when someone has had a bad experience they tell everyone they know!&lt;/strong&gt;

I had a great time in your class Robert and I wish I was back at Auburn!</description>
		<content:encoded><![CDATA[<p>Robert &#8211; </p>
<p>This is a great point and definitely a good topic to teach the students. It is sometimes hard to deferentiate between what is really grassroots and what is not. I think it would be good policy for these people attempting grassroots to make the safe choice and tell the public everything. It is not worth trying these simple methods and having them back fire in a big way.</p>
<p>I think grassroots is a great way to get things to an audience, but let&#8217;s remember what happens either way &#8211; <strong>When someone is happy with a product or service they tell a few people, when someone has had a bad experience they tell everyone they know!</strong></p>
<p>I had a great time in your class Robert and I wish I was back at Auburn!</p>
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		<title>By: John Cass</title>
		<link>http://www.auburnmedia.com/wordpress/2007/01/17/prmarcom-best-practice-or-grassroots-bad-practice-you-decide/comment-page-1/#comment-3959</link>
		<dc:creator>John Cass</dc:creator>
		<pubDate>Sat, 20 Jan 2007 04:36:27 +0000</pubDate>
		<guid isPermaLink="false">http://www.auburnmedia.com/wordpress/2007/01/17/prmarcom-best-practice-or-grassroots-bad-practice-you-decide/#comment-3959</guid>
		<description>A case of astroturfing Robert. Clear cut I think, the FTC rules are very clear on these matters.  If you have been following the discussion on FIR about the Microsoft Vista/Dell laptops.  You will recall there was some discussion about the value of the payment, the FTC rules state material value. I raise that issue because a number of people have told me that if the amount is small it does not matter.  The FTC rules appear to indicate any amount however small is too much.

Here are a few articles on the issues that might interest your students:
Where’s the Fire? Commercial Alert Sees Smoke Where None Exists
http://pr.typepad.com/pr_communications/2006/12/wheres_the_fire.html
Microsoft Vista Blogger Relations Program
http://pr.typepad.com/pr_communications/2007/01/microsoft_vista.html</description>
		<content:encoded><![CDATA[<p>A case of astroturfing Robert. Clear cut I think, the FTC rules are very clear on these matters.  If you have been following the discussion on FIR about the Microsoft Vista/Dell laptops.  You will recall there was some discussion about the value of the payment, the FTC rules state material value. I raise that issue because a number of people have told me that if the amount is small it does not matter.  The FTC rules appear to indicate any amount however small is too much.</p>
<p>Here are a few articles on the issues that might interest your students:<br />
Where’s the Fire? Commercial Alert Sees Smoke Where None Exists<br />
<a href="http://pr.typepad.com/pr_communications/2006/12/wheres_the_fire.html" rel="nofollow">http://pr.typepad.com/pr_communications/2006/12/wheres_the_fire.html</a><br />
Microsoft Vista Blogger Relations Program<br />
<a href="http://pr.typepad.com/pr_communications/2007/01/microsoft_vista.html" rel="nofollow">http://pr.typepad.com/pr_communications/2007/01/microsoft_vista.html</a></p>
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		<title>By: Robert</title>
		<link>http://www.auburnmedia.com/wordpress/2007/01/17/prmarcom-best-practice-or-grassroots-bad-practice-you-decide/comment-page-1/#comment-3946</link>
		<dc:creator>Robert</dc:creator>
		<pubDate>Thu, 18 Jan 2007 14:50:27 +0000</pubDate>
		<guid isPermaLink="false">http://www.auburnmedia.com/wordpress/2007/01/17/prmarcom-best-practice-or-grassroots-bad-practice-you-decide/#comment-3946</guid>
		<description>Thank you, Steve.  I am not familiar with your firm&#039;s example.  I now know that the one I&#039;ve referenced above took place in the mid-90s.

Suffice to say, the poster is quite adamant that this is not, in any way, a campaign that violates any regulations.  I&#039;d post their response here, but it is quite long.

It seems that these types of campaigns are, at some point, going to have to be either (a) reviewed by a gov&#039;t regulatory group or (b) be adjudicated individually before there is an accepted resolution.   These online activities are relatively new, despite the example above taking place 11 years ago.

I&#039;m guessing we&#039;ll see many more mistakes, or perceived mis-steps, along the way.  But, your point as to education of those participating in the campaigns is the key point.

Edelman, for instance, began education sessions for their employees worldwide after their incident.  So, I&#039;d say that Pierce Mattie and Edelman are the firms leading the way in how to do this type of activity and get it right down the road.  I wonder if other firms are engaging in education of their employees, too?</description>
		<content:encoded><![CDATA[<p>Thank you, Steve.  I am not familiar with your firm&#8217;s example.  I now know that the one I&#8217;ve referenced above took place in the mid-90s.</p>
<p>Suffice to say, the poster is quite adamant that this is not, in any way, a campaign that violates any regulations.  I&#8217;d post their response here, but it is quite long.</p>
<p>It seems that these types of campaigns are, at some point, going to have to be either (a) reviewed by a gov&#8217;t regulatory group or (b) be adjudicated individually before there is an accepted resolution.   These online activities are relatively new, despite the example above taking place 11 years ago.</p>
<p>I&#8217;m guessing we&#8217;ll see many more mistakes, or perceived mis-steps, along the way.  But, your point as to education of those participating in the campaigns is the key point.</p>
<p>Edelman, for instance, began education sessions for their employees worldwide after their incident.  So, I&#8217;d say that Pierce Mattie and Edelman are the firms leading the way in how to do this type of activity and get it right down the road.  I wonder if other firms are engaging in education of their employees, too?</p>
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		<title>By: Steve Hultgren</title>
		<link>http://www.auburnmedia.com/wordpress/2007/01/17/prmarcom-best-practice-or-grassroots-bad-practice-you-decide/comment-page-1/#comment-3945</link>
		<dc:creator>Steve Hultgren</dc:creator>
		<pubDate>Thu, 18 Jan 2007 13:10:55 +0000</pubDate>
		<guid isPermaLink="false">http://www.auburnmedia.com/wordpress/2007/01/17/prmarcom-best-practice-or-grassroots-bad-practice-you-decide/#comment-3945</guid>
		<description>Robert, great case, regrettably- we ran into a astroturfing issue last year. Our incedent came from lack of education and common sense. Our brand advocates at &lt;a href=&quot;http://www.piercemattie.com&quot; rel=&quot;nofollow&quot;&gt;Pierce Mattie&lt;/a&gt; have now been trained to error on over emphasizing the honesty of relationships, of opinion and identity. I&#039;ll be watching this posts comments.</description>
		<content:encoded><![CDATA[<p>Robert, great case, regrettably- we ran into a astroturfing issue last year. Our incedent came from lack of education and common sense. Our brand advocates at <a href="http://www.piercemattie.com" rel="nofollow">Pierce Mattie</a> have now been trained to error on over emphasizing the honesty of relationships, of opinion and identity. I&#8217;ll be watching this posts comments.</p>
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