Articles in the Crisis PR Category
Corporate Social Responsibility, Blog Talk, Citizen Journalism, Communication, Crisis PR, CRM, CSR, Customer Relations, Marketing, Online Business, PR, PR Education, Public Relations, Public Relations Education, Publicity, Search, Social Responsibility, Teaching PR, Technology, Viral Marketing »
Matt Galloway, by all respects, seems to be a very nice guy. He is an independent blogger trying something different in his online activities.
Someone sent me a link to Steve Rubel’s blog where he posted a notice about Matt’s site – Buzz-o-phone. So, I thought I’d go look at what she was talking about.
…WOM is the
passing of information by many channels/mediums, praise or criticism,
in an informal, person-to-person manner…
Since Steve and Edelman have recently announced he “will be charged with helping the team win new word of mouth …
Blog, Blog Talk, Blogs, Crisis PR, CRM, Customer Relations, Customer Service, Media Relations, Online Business, OpenPR, PR, PR Education, Press Release, Public Relations, Public Relations Education, Publicity, Technology »
This is not a pile-on aimed at Typepad and Six Apart. You may think it is, but that is not my intention. However, this most recent incident with their customer service failures offers an excellent opportunity to discuss the use of social media in crisis communication.
Blog Talk, Crisis PR, PR, PR Education, Public Relations, Public Relations Education, Teaching PR »
This is an interesting read. WalMart has been …
Advertising, Blog Talk, Crisis PR, Marcom, Marketing, Marketing Communications, PR, Public Relations »
Beyond the needed donations to charities aiding…
