Articles in the Customer Service Category
Community Relations, Customer Relations, Customer Service, Emerging Social Networks, Marketing »
Jeremy Pepper shared the following on Twitter, @jspepper.
@jspepper: I’m beginning to hate @mrtweet.
I felt compelled to respond with the following:
RT @jspepper: I’m beginning to hate @mrtweet. ) Agreed. Relationships should grow organically, not en masse via flawed search algorithms.
@MrTweet ‘s use of the word “influencers” is a misnomer. They have vetted nothing more than keywords. Sigh.
By definition, algorithms solve problems. Mr. Tweet creates problems via enabling Twitter spam. @MrTweet
To expand upon that, I’m wondering who among us would choose an opt-out of Mr. Tweet search, if Mr. …
Blog, CRM, Customer Relations, Customer Service »
Flickr is one of my favorite sites. Truly, they have a wonderful interface and hosting service for photos. It is my favorite of all the photo hosting sites – hands down. Yet, tonight the site went down for one of their maintenance “massages” and that’s cool. Hey, I knew it was coming and wasn’t the least bit miffed. I’m still not miffed. But, I think there is a lesson here.
Corporate Social Responsibility, Blog Talk, Community Relations, CRM, Customer Relations, Customer Service, Social Responsibility »
I wish I had known of Fred Stutzman prior to Hi…
Advertising, Blog Talk, Blogs, CRM, Customer Relations, Customer Service, Marcom, Marketing, Marketing Communications, New Media, Online Business, PR, Public Relations, Viral Marketing »
So funny, yet so sad. The legalese is longer t…
